Privacy Policy
We value your privacy
Last updated: December 11, 2025
1. Information Collection
We collect information you provide directly to us when you create an account, use our services, or communicate with us. This may include:
- Account Information: Name, email address, company name, and contact details
- Usage Data: Information about how you interact with our platform, including features used and time spent
- Technical Data: IP address, browser type, device information, and operating system
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI solutions and platform services
- Process your requests and communicate with you about our services
- Analyze usage patterns to enhance user experience and develop new features
- Send administrative information, updates, and security alerts
- Detect, prevent, and address technical issues and security threats
3. Data Storage and Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is encrypted in transit using TLS/SSL protocols and at rest using AES-256 encryption. We store data on secure servers with regular backups and maintain strict access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Third-Party Services
We may use third-party service providers to facilitate our services, including:
- Analytics Services: To understand usage patterns and improve our platform
- Cloud Hosting: To store and process data securely
- Payment Processors: To handle subscription and billing transactions
These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect it.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal obligations
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service provider
To exercise these rights, please contact us at info@dcs.lv.
6. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
8. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: info@dcs.lv
- Company: DCS Flow

